Payment Policy

At Gryvane, we aim to make every transaction simple, secure, and reliable for customers shopping within the United States. This Payment Policy explains how payments are handled on our website and what customers agree to when placing an order. Please review these terms before completing your purchase.

Accepted Payment Options

Gryvane accepts the following payment methods:

Visa

Mastercard

Maestro

American Express

JCB

Diners Club

Discover

Transaction Security

Payments are processed through encrypted and industry-standard secure payment gateways provided through Shopify and its supported payment-processing partners.

Gryvane does not directly store or retain complete credit-card or debit-card details on its servers. Payment information is handled by the payment provider selected during checkout in accordance with its security and privacy practices.

Customers are responsible for ensuring that the payment and billing information entered during checkout is complete and accurate.

Billing Currency

All product prices and purchases are displayed and charged in United States Dollars (USD $).

The complete order amount, including the product price and any applicable taxes, will be displayed before the customer completes payment. Gryvane currently provides free shipping on all eligible United States orders.

Order Confirmation

After a payment has been successfully completed, the customer will receive an order-confirmation email containing the order summary and relevant transaction details.

If the confirmation email is not visible in the inbox, please check the spam or junk folder. If it is still missing, contact support@gryvane.com with the name and email address used to place the order.

An order is not considered confirmed until payment has been successfully authorized and an order-confirmation email has been issued.

Payment Authorization

By completing a purchase, you authorize Gryvane and its payment-processing providers to charge your selected payment method for the complete order amount displayed during checkout, including applicable taxes.

If a payment is declined, fails verification, or cannot be authorized, Gryvane may hold or cancel the order until a valid payment is successfully received.

Customers should contact their card issuer or payment provider if a payment is declined for reasons not controlled by Gryvane.

Cancellations and Refunds

Requests for order cancellations, returns, or refunds are handled according to our Returns & Refund Policy.

Please review that policy for complete information regarding eligibility, return conditions, cancellation procedures, return costs, and refund-processing timelines.

Approved refunds will be issued to the original payment method used to place the order.